TABLE
OF CONTENTS
CHAPTER En 200 PROCEDURAL RULES
PART En 201 GENERAL REQUIREMENTS
Section En 201.01 Reserved
Section En 201.02 Reserved
Section En 201.03 Reserved
Section En 201.04 Reserved
Section En 201.05 Waiver of Rules
CHAPTER En
300 RULES FOR ELECTRIC SERVICE
PART En 301
APPLICATION OF RULES
Section En 301.01
Application of Rules
PART En 302
DEFINITIONS
Section En 302.01
Commission
Section En 302.02
Creep
Section En 302.03
Customer
Section
En 302.04 Demand
Section
En 302.05 Department
Section
En 302.06 Electronic Indicating Demand
Device
Section
En 302.07 Electronic Meter
Section En 302.08
Electric Service
Section En 302.09
Energy Conservation
Section En 302.10
Full Load
Section En 302.11
Independent System Operator for New England (ISO-NE)
Section En 302.12
Indicating Demand Device
Section En 302.13
Light Load
Section En 302.14
Master Metering
Section En 302.15
Mechanical Indicating Demand Device
Section En 302.16
Mechanical Meter
Section En 302.17
Meter
Section En 302.18
Power Factor
Section En 302.19
Power Factor Load
Section En 302.20
Recording Demand Device
Section En 302.21
Register Constant
Section En 302.22
Root Mean Square (RMS)
Section En 302.23
Utility
Section En 302.24
Wide-Scale Emergency
PART En 303 SERVICE
PROVISIONS
Section En 303.01
Master Metering
Section En 303.02
Meter Reading
PART En 304 QUALITY
OF ELECTRIC SERVICE
Section En 304.01
Frequency
Section En 304.02
Voltage Variation
Section En 304.03
Interruptions of Service
Section En 304.04
Voltage Complaints
PART En 305 METER
ACCURACY AND TESTING
Section En 305.01
Inspection of Meters
Section En 305.02
Test and Calibration of Meters
Section En 305.03
Test Schedules for Watt-Hour Meters and Demand Devices
Section En 305.04
Request Tests and Reports and Records of Meter Tests
Section En 305.05
Customer’s Bill Adjustments
Section En 305.06
Testing Facilities and Equipment, Watt-Hour Standards
Section En 305.07
Testing Facilities and Equipment, Portable Indicating Standards
PART En 306
EQUIPMENT AND FACILITIES
Section En 306.01
Standard Practice in Construction, Operation, and Maintenance
Section En 306.02
Joint Pole Construction
Section En 306.03
Electrical Interference
Section En 306.04
Safety Instructions
Section En 306.05
Resuscitation
Section En 306.06
Notification of Accidents and Property Damage
Section En 306.07
Department Inspection
Section En 306.08
Uniform Utility Damage Prevention Program
Section En 306.09
Emergency Response Standards and Electrical Outage Restoration
Section En 306.10
Physical and Cyber Security Plans, Procedures, and Reporting
PART En 307 RECORDS
AND REPORTS
Section En 307.01
Records
Section En 307.02
Reports to Department
Section En 307.03
Interconnection Agreements
Section En 307.04
Reliability Reporting
Section En 307.05
Reporting During Wide Scale Emergencies
Section
En 307.06 Reporting of Reliability
Measures
Section
En 307.07 Tree-Pruning Standards
PART En 308 FORMS
REQUIRED BY ALL UTILITIES
Section
En 308.01 E-1 Monthly Report on Voltage
Complaints
Section
En 308.02 E-2 Quarterly Report on
Interruptions of Service Over 5 Minutes Duration
Section
En 308.03 E-3 Annual Report of Total
Electric Meter Tests
Section En 308.04 E-3A Report on Selective Sample Tests of
Weighted Average Accuracy on Self-Contained Single-Phase Meters and Network
Meters
Section
En 308.05 E-4 Monthly Report on Electric
Meter Complaint Tests
Section
En 308.06 E-5E Utility Accident Report
Section
En 308.07 F-22 Information Sheet
Section
En 308.08 E-33 Distribution Crew Report
Section
En 308.09 E-34 Transmission Crew Report
Section En 308.10
E-36A, E-36B, and E-36C Electric Utility Outage Report
Section En 308.11 Quarterly Report of Equipment Theft, Sabotage,
and Breaches of Security
Section En 308.12 Quarterly Reporting of Electric Utility
Reliability Measures
CHAPTER En 400 RULES FOR TELEPHONE UTILITIES
PART En 401 PURPOSE AND APPLICATION
Section En 401.01 Purpose
Section En 401.02 Application
PART En 402 DEFINITIONS
Section En 402.01 Accident Notification Roster
Section En 402.02 Basic Service
Section En 402.03 Commission
Section En 402.04 Competitive Local Exchange Carrier (CLEC)
Section En 402.05 Competitive Toll Provider (CTP)
Section En 402.06 Contact Information
Section En 402.07 Cyber Attack
Section En 402.08 Department
Section En 402.09 Dial Tone
Section En 402.10 Excepted Local Exchange Carrier (ELEC)
Section En 402.11 Incumbent Local Exchange Carrier (ILEC)
Section En 402.12 Incumbent Local Exchange Carrier Operating as
an Excepted Local Exchange Carrier (ILEC-ELEC)
Section En 402.13 Reserved
Section En 402.14 Payphone
Section En 402.15 Payphone Service Provider (PSP)
Section En 402.16 Reportable Accident
Section En 402.17 Rural Telephone Company (RTC)
Section En 402.18 Secretary of State Certificate of Authority
Section En 402.19 Significant Facility Disruption
Section En 402.20 Telecommunications Relay Service (TRS)
Section En 402.21 Telephone Utility
Section En 402.22 Transfer of Customer Base
Section En 402.23 Voice Service
PART En 403 TELEPHONE UTILITY REQUIREMENTS
Section En 403.01 Purpose
Section En 403.02 Application
PART En 404 TELEPHONE UTILITY REGULATORY REQUIREMENTS
Section En 404.01 Reserved
Section En 404.02 Authorization Required to Provide Voice
Service
Section En 404.03 Denial of Registration
Section En 404.04 Assessment
Section En 404.05 Reserved
Section En 404.06 Website
Section En 404.07 Accident Notifications
Section En 404.08 General Preservation and Availability of
Records
Section En 404.09 Notices to Customers
Section En 404.10 Transfers of Customer Base
Section En 404.11 Number
Portability Notice
Section En 404.12 Payphones
PART En 405 RESERVED
PART En 406 TELEPHONE UTILITY EQUIPMENT AND FACILITIES
Section En 406.01 Construction, Installation, and Maintenance
of Physical Plant
Section En 406.02 Emergency Operations
Section En 406.03 Significant Facility Disruption
PART En 407 ELEC INTERCARRIER OBLIGATIONS
Section En 407.01 Intercompany Cooperation
Section En 407.02 Provision of Interconnection
Section En 407.03 Network Changes
Section En 407.04 Switching and Signaling Obligations
Section En 407.05 Carrier to Carrier Migrations
Section En 407.06 Directories
PART En 408 ELEC REPORTS AND FILINGS
Section En 408.01 Due Annually
Section En 408.02 Event-Driven
Section En 408.03 Submitting Reports and Forms
Section En 408.04 Confidential Treatment
PART En 409 ELEC COMMON FORMS
Section En 409.01 Form T-9 Withdrawal of Authorization to Operate
As a Telephone Utility in New Hampshire
PART En 410 ADDITIONAL REQUIREMENTS APPLICABLE TO ILECS
OPERATING AS ELECS (ILEC-ELECs)
Section En 410.01 Purpose
Section En 410.02 Application
Section En 410.03 Basic Service
Section En 410.04 ILEC-ELEC Discontinuations of Basic Service
Section En 410.05 Complaints Regarding Basic Service
PART En 411 REPORTS AND FILINGS APPLICABLE TO VoIP
SERVICE OR AN IP-ENABLED SERVICE
Section En 411.01 Applicability
Section En 411.02 Due Annually
PART En 412 RESERVED
PART En 413 REGISTRATION OF TELECOMMUNICATIONS CARRIERS
FOR RECOGNITION OF RIGHTS AND OBLIGATIONS UNDER FEDERAL LAW
Section En 413.01 Definitions
Section En 413.02 Registration
Section En 413.03 Requests for Numbering Resources
CHAPTER En 500 RULES FOR GAS SERVICE
PART En 501 APPLICATION OF RULES
Section En 501.01 Application of Rules
Section En 501.02 Purpose
PART En 502 DEFINITIONS
Section En 502.01 Check Flow
Section En 502.02 Commission
Section En 502.03 Cubic Foot
Section En 502.04 Customer
Section En 502.05 Department
Section En 502.06 Economic Conservation
Section En 502.07 Fast
Section En 502.08 Gas
Section En 502.09 Incident
Section En 502.10 Jurisdictional LPG System
Section En 502.11 Landfill
Section En 502.12 Landfill Gas
Section En 502.13 Landfill Gas Operator
Section En 502.14 LNG
Section En 502.15 LPG
Section En 502.16 LPG Operator
Section En 502.17 Master Meter System
Section En 502.18 Meter
Section En 502.19 Open Flow
Section En 502.20 Peak Shaving
Section En 502.21 Person
Section En 502.22 Public Place
Section En 502.23 Slow
Section En 502.24 Standard Gravitational Force
Section En 502.25 Total Heating Value
Section En 502.26 Turbine Meter
Section En 502.27 Utility
PART En 503 SERVICE PROVISIONS
Section En 503.01 Measurement of Services
Section En 503.02 Meter Reading
Section En 503.03 Change in Character of Service
Section En 503.04 Customer Relations
PART
En 504 QUALITY OF GAS SERVICE
Section
En 504.01 Heating Value Requirements
Section
En 504.02 Purity Requirements
Section
En 504.03 Pressure Requirements
Section
En 504.04 Interruptions of Service
Section
En 504.05 Emergency Notification
Section
En 504.06 Incident Reporting
Section
En 504.07 Emergency Response
PART
En 505 METER INSTALLATION, ACCURACY AND
TESTING
Section
En 505.01 Meter Installations
Section
En 505.02 Inspection of Meters
Section
En 505.03 Test and Calibration of Meters
Section
En 505.04 Test Schedule for Gas Meters
Section
En 505.05 Customer Requested Tests
Section
En 505.06 Customer Bill Adjustments
Section
En 505.07 Testing Facilities and
Equipment
PART
En 506 EQUIPMENT AND FACILITIES
Section
En 506.01 Pipeline Safety Standards
Section
En 506.02 Construction, Operations and
Maintenance
Section
En 506.03 On-site Storage
PART
En 507 RECORDS AND REPORTS
Section
En 507.01 Records in General
Section
En 507.02 Station Records
Section
En 507.03 Gas Supply Measurement
Section
En 507.04 System Maps
Section
En 507.05 Meter Records
Section
En 507.06 Reports to Department
PART
En 508 SAFETY, ACCIDENT AND LEAKAGE
REQUIREMENTS
Section
En 508.01 Safety Practices
Section
En 508.02 Resuscitation
Section
En 508.03 Accidents
Section
En 508.04 Leakage Surveys and
Inspections
Section
En 508.05 Leakage Record-Keeping and
Reporting
PART
En 509 FORMS REQUIRED TO BE FILED
Section
En 509.01 F-1G Rate of Return
Section
En 509.02 F-16G Annual Report for Gas
Utilities
Section
En 509.03 F-8G Monthly Operating and
Income Statements
Section
En 509.04 F-22 Information Sheet
Section
En 509.05 E-5G Utility Accident Report
Section
En 509.06 E-6 Heating Value and Purity
Report
Section
En 509.07 E-7 Annual Report of Gas Meter
Tests
Section
En 509.08 E-8 Report of Pressure
Complaints
Section
En 509.09 E-23 Report of Interruptions
of Service
Section
En 509.10 E-24 Report of Gas Meter
Complaint Tests
Section
En 509.11 E-35 Status of Leaks
Section
En 509.12 E-27 Annual Peak Shaving Fuel
Storage Capability Report
Section
En 509.13 E-28 Weekly Gas Storage Report
Section
En 509.14 E-29 Weekly Portable LNG
Vaporizer Activity Report
Section
En 509.15 E-30 Summary of Peak Day
Report
Section
En 509.16 E-31 Forecast of Upcoming
Winter Period Design Day Report
Section
En 509.17 Federal Reports Filed with
Department
Section
En 509.18 E-32 Monthly Customer
Migration Report
PART
En 510 ENFORCEMENT PROCEDURES FOR GAS
PIPELINE UTILITIES
Section
En 510.01 Jurisdiction Scope and
Application of Authority
Section
En 510.02 Intervals of Inspection
Section
En 510.03 Inspection of Utilities
Section
En 510.04 Verbal Notice to Utility of
Probable Violation
Section
En 510.05 Written Formal Notice of
Probable Violation
Section
En 510.06 Responses to Notice of
Probable Violation
Section
En 510.07 Informal Conferences
Section
En 510.08 Notice of Violation
Section
En 510.09 Response to Notice of
Violation
Section
En 510.10 Department Action
PART
En 511 LP AND LANDFILL GAS PIPELINE
SAFETY STANDARDS
Section
En 511.01 Compliance with Federal
Standards Required
Section
En 511.02 Compliance with Other
Standards
Section
En 511.03 E-27-A Jurisdictional LP Gas
Facilities Report
Section
En 511.04 Confidential Records
Section
En 511.05 Emergency Notification
Section
En 511.06 Incident Reporting
Section
En 511.07 Accidents
Section
En 511.08 Construction and Maintenance
Section
En 511.09 Underground Utility Damage
Prevention Program
Section
En 511.10 Marking of Containers
Section
En 511.11 System Maps
Section
En 511.12 Procedure for Reporting
Emergencies
Section
En 511.13 Preservation of Records
Section
En 511.14 Leakage Surveys and
Inspections
Section
En 511.15 Leakage Record-Keeping and
Reporting
Section
En 511.16 E-5G LPG Operator or Landfill
Gas Operator Accident Report
PART
En 512 ENFORCEMENT PROCEDURES FOR LP AND
LANDFILL GAS OPERATORS
Section
En 512.01 Jurisdiction Scope and
Application of Authority
Section
En 512.02 Intervals of Inspection
Section
En 512.03 Inspection of LPG and Landfill
Gas Operators
Section En 512.04 Verbal Notice to LPG Operator or Landfill Gas
Operator of Probable Violation
Section
En 512.05 Written Formal Notice of
Probable Violation
Section
En 512.06 Responses to Notice of
Probable Violation
Section
En 512.07 Informal Conferences
Section
En 512.08 Notice of Violation
Section
En 512.09 Response to Notice of
Violation
Section
En 512.10 Department Action
CHAPTER En 600 RULES FOR WATER SERVICE
PART
En 601 APPLICATION OF RULES
Section
En 601.01 Application of Rules
PART
602 DEFINITIONS
Section
En 602.01 Class A Water Utility
Section
En 602.02 Class B Water Utility
Section
En 602.03 Class C Water Utility
Section
En 602.04 Commission
Section
En 602.05 Customer
Section
En 602.06 Customer Service Pipe
Section
En 602.07 Department
Section
En 602.08 Franchise
Section
En 602.09 Meter
Section
En 602.10 Normal Operating Pressure
Section
En 602.11 Service Connection
Section
En 602.12 Service Entrance
Section
En 602.13 Service Pipe
Section
En 602.14 Small Water System
Section
En 602.15 Water Utility
Section
En 602.16 Water Utility Service Pipe
Section
En 602.17 Water Service
PART
En 603 SERVICE PROVISIONS
Section
En 603.01 Information to Customers
Section
En 603.02 Measurement of Service
Section
En 603.03 Meter Reading and Bill Forms
Section
En 603.04 Customer Relations
PART
En 604 QUALITY OF WATER SERVICE
Section
En 604.01 Effluent Standards
Section
En 604.02 Cross-Connections
Section
En 604.03 Pressure
Section
En 604.04 Pressure Variation
Section
En 604.05 Pressure Surveys and Records
Section
En 604.06 Interruptions of Service
Section
En 604.07 Shortage of Supply
Section
En 604.08 Conservation
PART
En 605 METER ACCURACY AND TESTING
Section
En 605.01 Inspection of Meters
Section
En 605.02 Meter Installations
Section
En 605.03 Test and Calibration of Meters
Section
En 605.04 Test Schedules for Meters
Section
En 605.05 Customer’s Bill Adjustments
Section
En 605.06 Test Facilities and Equipment
Section
En 605.07 Underground Utility Damage
Prevention Program
PART
En 606 EQUIPMENT AND FACILITIES
Section
En 606.01 Standard Practice
Section
En 606.02 Distribution System and Mains
Section
En 606.03 Fire Protection and Hydrants
Section
En 606.04 Valves and Service Connections
Section
En 606.05 Disinfection of Facilities
PART
En 607 RECORDS AND REPORTS
Section
En 607.01 Records in General
Section
En 607.02 Station Records
Section
En 607.03 Water Supply Measurement
Section
En 607.04 System Maps
Section
En 607.05 Meter Records
Section
En 607.06 Reports to Department
PART
En 608 SAFETY AND INSPECTIONS
Section
En 608.01 Safety Instructions
Section
En 608.02 Resuscitation
Section
En 608.03 Accidents
Section
En 608.04 Department Inspection
PART
En 609 FORMS TO BE FILED BY ALL WATER
UTILITIES
Section
En 609.01 F-1C Quarterly Statement of
Operations
Section
En 609.02 F-16 Water Annual Report
Section
En 609.03 F-22 Information Sheet
Section
En 609.04 E-5W Utility Accident Report
Section
En 609.05 E-14 Report of Pressure
Complaints
Section
En 609.06 E-15 Annual Report of Water
Meter Tests
Section
En 609.07 E-16 Report of Water Meter
Complaint Test
Section
En 609.08 E-17 Annual Report of Hydrant
Inspection
Section
En 609.09 E-18 Report of Interruptions
of Service Over 30 Minutes Duration
Section
En 609.10 Electronic Filing
Requirements, Annual Report
PART
En 610 DEPARTMENT OF REVIEW OF REQUESTS
FOR RATE RELIEF
Section
En 610.01 Staff Review and
Recommendations
CHAPTER En 700 RULES FOR SEWER UTILITIES
PART
En 701 APPLICATION OF RULES
Section
En 701.01 Application of Rules
PART
En 702 DEFINITIONS
Section
En 702.01 Commission
Section
En 702.02 Customer
Section
En 702.03 Department
Section
En 702.04 Main
Section
En 702.05 Meter
Section
En 702.06 Septic Pumping
Section
En 702.07 Service Pipe
Section
En 702.08 Sewage
Section
En 702.09 Sewage Disposal Service
Section
En 702.10 Sewage Disposal System
Section
En 702.11 Sewer Utility
Section
En 702.12 Water Service
Section
En 702.13 Water Utility
PART
En 703 SERVICE PROVISIONS
Section
En 703.01 Customer Bill Adjustments
Section
En 703.02 Discontinuance of Service
Section
En 703.03 Customer Relations
PART
En 704 QUALITY OF SERVICE
Section
En 704.01 Effluent Standards
Section
En 704.02 Cross-Connections
Section
En 704.03 Interruptions of Service
PART
En 705 EQUIPMENT AND FACILITIES
Section
En 705.01 Construction and Maintenance
Section
En 705.02 Underground Utility Damage
Prevention Program
PART
En 706 RECORDS AND REPORTS
Section
En 706.01 Records in General
Section
En 706.02 Station Records
Section
En 706.03 System Maps
Section
En 706.04 Reports to Department
PART
En 707 SAFETY AND INSPECTIONS
Section
En 707.01 Safety Instructions
Section
En 707.02 Resuscitation
Section
En 707.03 Accidents
Section
En 708.04 Department Inspection
PART
En 708 FORMS TO BE FILED
Section
En 708.01 E-5 Utility Accident Report
Section
En 708.02 E-16 Report of Sewer Meter
Complaint Tests
Section
En 708.03 F-16 Sewer Utilities Annual
Report
Section
En 708.04 F-22 Information Sheet
Section
En 708.05 Electronic Filing Requirement,
Annual Report
CHAPTER En 800 UNDERGROUND UTILITY DAMAGE PREVENTION PROGRAM
PART
En 801 APPLICATION OF RULES
Section
En 801.01 Purpose
Section
En 801.02 Application
PART
En 802 DEFINITIONS
Section
En 802.01 Blasting
Section
En 802.02 Damage
Section
En 802.03 Department
Section
En 802.04 Emergency Situation
Section
En 802.05 Excavation
Section
En 802.06 Excavator
Section
En 802.07 Extraordinary Circumstances
Section
En 802.08 Hand Digging
Section
En 802.09 Holiday
Section
En 802.10 Locator
Section
En 802.11 Notification Center
Section
En 802.12 Operator
Section
En 802.13 Person
Section
En 802.14 Premark
Section
En 802.15 System
Section
En 802.16 Tolerance Zone
Section
En 802.17 Underground Facility
PART
En 803 SYSTEM REQUIREMENTS
Section
En 803.01 Procedures and Operation of
Notification Center
Section
En 803.02 Education and Training
PART
En 804 DUTIES OF OPERATORS
Section
En 804.01 Reporting Requirements for
Operators of Underground Facilities
Section
En 804.02 Notification Requirements
Section
En 804.03 Training of Locators
PART
En 805 DUTIES OF AN EXCAVATOR
Section
En 805.01 Notification Required Prior to
Excavation
Section
En 805.02 Excavation That Affects the
Tolerance Zone
Section
En 805.03 Emergency Situations
Section
En 805.04 Blasting
Section
En 805.05 Damage to an Underground
Facility
PART
En 806 MARKING THE TOLERANCE ZONE
Section
En 806.01 Tolerance Zone
Section
En 806.02 Markers
Section
En 806.03 Identification
Section
En 806.04 Emergency Procedures
Section
En 806.05 Marking Certain Newly
Installed Underground Facilities
PART
En 807 ENFORCEMENT PROCEDURES
Section
En 807.01 Investigation of Complaints
Section
En 807.02 Notice of Probable Violation
Section
En 807.03 Responses to Notice of
Probable Violation
Section
En 807.04 Notice of Violation
Section
En 807.05 Response to Notice of
Violation
Section
En 807.06 Department Action
Section
En 807.07 Civil Penalties
CHAPTER En 900 NET METERING FOR CUSTOMER-OWNED RENEWABLE
ENERGY GENERATION RESOURCES
PART
En 901 PURPOSE AND APPLICABILITY
Section
En 901.01 Purpose
Section
En 901.02 Applicability
PART En
902 DEFINITIONS
Section
En 902.01 Affordable Housing Project
Section
En 902.02 Agreement
Section
En 902.03 Alternative Net Metering
Tariff
Section
En 902.04 Combined Heat and Power System
Section
En 902.05 Customer-Generator
Section
En 902.06 Customer’s Own Electricity
Requirements
Section
En 902.07 Default Service
Section
En 902.08 Distribution Utility
Section
En 902.09 Electric Assistance Program
Low Moderate Income (EAP LMI) Community Solar Project
Section
En 902.10 Electric Assistance Program
Low Moderate Income Group Host
Section
En 902.11 Electric Assistance Program
Low-Moderate Income Group Member
Section
En 902.12 Electric Utility Customer
Section
En 902.13 Electricity Suppliers
Section
En 902.14 Eligible Fuel
Section
En 902.15 End-User Customer
Section
En 902.16 Facility
Section
En 902.17 Federal Poverty Guidelines
Section
En 902.18 Generating Capacity
Section
En 902.19 Group
Section
En 902.20 Heat Led
Section
En 902.21 Host
Section
En 902.22 Islanding
Section
En 902.23 Large Customer-Generator
Section
En 902.24 Low-Moderate Income (LMI)
Community Solar Project
Section
En 902.25 Member
Section
En 902.26 Monetary Bill Credit
Section
En 902.27 Municipal Host
Section
En 902.28 Net Energy Metering
Section
En 902.29 Non-Bypassable Charges
Section
En 902.30 Political Subdivision
Section
En 902.31 Renewable Energy
Section
En 902.32 Small Customer-Generator
Section
En 902.33 Standard Net Metering Tariff
PART En
903 CONDITIONS FOR PARTICIPATION IN NET
ENERGY METERING
Section
En 903.01 General Rules, Rights, and
Obligations
Section
En 903.02 Statutory and Other
Requirements
Section
En 903.03 Where Multiple Projects Are
Deemed a Single Facility
PART En
904 COMPLAINTS AND INVESTIGATIONS
Section
En 904.01 Complaints and Investigations
PART En
905 NOTIFYING PUBLIC OF NET ENERGY
METERING
Section
En 905.01 Notifying Public of Net Energy
Metering
PART En
906 UTILITY REPORTING OF NUMBER AND SIZE
OF NET-METERED FACILITIES
Section
En 906.01 Reporting of Number and Size
of Net-Metered Facilities
PART En
907 RELATIONSHIP TO OTHER DEPARTMENT
RULES
Section
En 907.01 Relationship to Other
Department Rules
PART En
908 TRANSFERABILITY
Section
En 908.01 Transferability
PART En
909 GROUP NET METERING FOR CUSTOMER
GENERATORS 1,000 KILOWATTS OR LESS
Section
En 909.01 Registration and
Re-Registration of Hosts
Section
En 909.02 Transfer of Registration
Numbers
Section
En 909.03 Agreement
Section
En 909.04 Group Changes
Section
En 909.05 Duties of the Distribution
Utility
Section
En 909.06 Application to Register or
Re-Register as a Host
Section
En 909.07 Annual Report
Section
En 909.08 Sanctions for Failure to
Comply
Section
En 909.09 Low-Moderate Income Community
Solar Projects
Section
En 909.10 Confidentiality
Section
En 909.11 Electronic Documents and
Signatures
PART En
910 GROUP NET METERING EAP LMI COMMUNITY
SOLAR PROJECTS
Section
En 910.01 Applicability
Section
En 910.02 Designation as an EAP LMI
Project
Section
En 910.03 EAP LMI Group Host
Registration
Section
En 910.04 EAP LMI Group Host
Responsibilities
Section
En 910.05 Duties of the Distribution
Utility
Section
En 910.06 Non-Compliance, Revocation of
Registration, and Project Cancellation
Section
En 910.07 Confidentiality
Section
En 910.08 Electronic Documents and
Signatures
PART En
911 GROUP NET METERING FOR CUSTOMER
GENERATORS GREATER THAN 1000 KILOWATTS AND LESS THAN 5000 KILOWATTS
Section
En 911.01 Applicability
Section
En 911.02 Registration and
Re-Registration of Municipal Hosts
Section
En 911.03 Transfer of Registration
Numbers
Section
En 911.04 Agreement
Section
En 911.05 Municipal Host Group
Membership Requirements
Section
En 911.06 Municipal Host Group Changes
Section
En 911.07 Duties of the Distribution
Utility
Section
En 911.08 Application to Register or
Re-Register as a Host
Section
En 911.09 Annual Report
Section
En 911.10 Sanctions for Failure to
Comply
Section
En 911.11 Confidentiality
Section
En 911.12 Electronic Documents and
Signatures
PART En
912 GROUP NET METERING WITH ON-BILL
CREDITS
Section
En 912.01 Applicability
Section
En 912.02 Election of On Bill Credits
CHAPTER En 1200 UNIFORM ADMINISTRATION OF UTILITY CUSTOMER
RELATIONS
PART
En 1201 PURPOSE AND SCOPE OF RULES
Section
En 1201.01 Purpose
Section
En 1201.02 Scope of Rules
PART
En 1202 DEFINITIONS
Section
En 1202.01 Arrearage
Section
En 1202.02 Commission
Section
En 1202.03 Complaint
Section
En 1202.04 Conference
Section
En 1202.05 Current Bill
Section
En 1202.06 Customer
Section
En 1202.07 Department
Section
En 1202.08 Disconnection
Section
En 1202.09 Due Date
Section
En 1202.10 Financial Hardship
Section
En 1202.11 Late Payment
Section
En 1202.12 Medical Emergency
Section
En 1202.13 Meter
Section
En 1202.14 Prime Rate
Section
En 1202.15 Tariff
Section
En 1202.16 Termination
Section
En 1202.17 Undue Delay
Section
En 1202.18 Utility
Section
En 1202.19 Utility Service
Section
En 1202.20 Winter Period
PART
En 1203 SERVICE PROVISIONS
Section
En 1203.01 Initiation of Utility Service
Section
En 1203.02 Information to Customers
Section
En 1203.03 Deposits
Section
En 1203.04 Meter Reading
Section
En 1203.05 Reserved
Section
En 1203.06 Bill Forms
Section
En 1203.07 Payment Arrangements
Section
En 1203.08 Penalties and Charges
Section
En 1203.09 Complaints by Customers
Section
En 1203.10 Termination of Services
Section
En 1203.11 Disconnection of Service
Section
En 1203.12 Disconnection of Service in
Residential Tenant/Landlord Situations
Section
En 1203.13 Reconnection of Service
Section
En 1203.14 Social Service Assistance
Section
En 1203.15 Denial of Service
Section
En 1203.16 Disconnection Conferences
Section
En 1203.17 Conference to Mediate
Complaints Other Than Disconnection Complaints
Section
En 1203.18 Transfer of Service
Section
En 1203.19 Interruption of Service
Section
En 1203.20 Utility Reports
PART
En 1204 WINTER RULES
Section
En 1204.01 Applicability of Winter Rules
Section
En 1204.02 Effect of Arrearages
Section
En 1204.03 Protection from Disconnection
Section
En 1204.04 Payment Arrangements
Section
En 1204.05 Winter Period Notice of
Disconnection
Section
En 1204.06 Review of Pre-Winter Period
Disconnections
PART
En 1205 MEDICAL EMERGENCY RULES
Section
En 1205.01 Applicability of Medical
Emergency Rules
Section
En 1205.02 Medical Emergency
Certification
Section
En 1205.03 Disconnections of Service to
Medical Emergency Customers
Section
En 1205.04 Expiration of Medical
Emergency Certification
Section
En 1205.05 Disconnection of Service to
Customers with Expired Medical Emergency Certifications
Section
En 1205.06 Reporting Requirements
CHAPTER En 1300 UTILITY POLE
ATTACHMENTS
PART En 1301 PURPOSE, APPICABILITY, AND SCOPE
Section En 1301.01 Purpose
Section En 1301.02 Applicability
PART Eng1302 DEFINITIONS
Section En 1302.01 Attaching Entity
Section En 1302.02 Boxing
Section En 1302.03 Commission
Section En 1302.04 Communications Space
Section En 1302.05 Complex Make-Ready
Section En 1302.06 Excepted Local Exchange Carrier
Section En 1302.07 Extension Arm(s)
Section En 1302.08 Facility
Section En 1302.09 Federal Communications Commission (FCC)
Section En 1302.10 Make-Ready Work
Section En 1302.11 New
Attaching Entity
Section En 1302.12 Overlash
Section En 1302.13 Pole
Section En 1302.14 Simple Make-Ready
Section En 1302.15 Usable Space
Section En 1302.16 Utility
PART En 1303 ACCESS TO POLES
Section En 1303.01 Access Standard
Section En 1303.02 Owner Obligation to Negotiate
Section En 1303.03 Requestor Obligation to Negotiate
Section En 1303.04 Request for Access and Response Requirements
Section En 1303.05 Authorization Required
Section En 1303.06 Notification
Section En 1303.07 Installation and Maintenance
Section En 1303.08 Labeling of Attachments
Section En 1303.09 Location of Attachments
Section En 1303.10 Boxing of Poles
Section En 1303.11 Use of Extension Arms
Section En 1303.12 Make-Ready Work Timelines
Section En 1303.13 One-Touch Make-Ready Option
CHAPTER En
1400 RULES FOR PIPELINE PUBLIC
UTILITIES
PART En 1401 DEFINITIONS
Section En 1401.01 Pipeline Public Utility
Section En 1401.02 Department
PART En 1402 REPORTING REQUIRMENTS
Section En 1402.01 Reports to Department
PART En 1403 FORMS TO BE FILED
Section En 1403.01 F-22 Information Sheet
Section En 1403.02 Annual Reporting
CHAPTER En
1500 LICENSES FOR CROSSINGS OF
PUBLIC WATERS OR STATE LAND
PART En 1501 PURPOSE AND APPLICABILITY
Section En 1501.01 Purpose
Section En 1501.02 Applicability
PART En 1502 DEFINITIONS
Section En 1502.01 Abutter
Section En 1502.02 Application
Section En 1502.03 Application for Communication Line Crossing
License
Section En 1502.04 Attaching Entity
Section En 1502.05 Commission
Section En 1502.06 Communication Line
Section En 1502.07 Conduit
Section En 1502.08 Construction
Section En 1502.09 Crossing
Section En 1502.10 Crossing License
Section En 1502.11 Department
Section En 1502.12 Division
Section En 1502.13 Electric Supply Lines
Section En 1502.14 Emergency
Section En 1502.15 Emergency Construction or Modification
Section En 1502.16 Frac-out Plans
Section En 1502.17 Limited Maintenance
Section En 1502.18 Maintenance
Section En 1502.19 Modification
Section En 1502.20 Optical Ground Wire (OPGW)
Section En 1502.21 Overlash
Section En 1502.22 Overlash Communication Line-Crossing
Section En 1502.23 Pipeline
Section En 1502.24 Public Waters
Section En 1502.25 Sheild Wire Crossing
Section En 1502.26 Static Shield Wire
Section En 1502.27 Support Structure
Section En 1502.28 Temporary Construction
Section En 1502.29 Utility
Section En 1502.30 Utility Line
PART En 1503 LICENSE APPLICATION
Section En 1503.01 When a License Application is Required
Section En 1503.02 Exceptions to License Requirement
Section En 1503.03 Contents of Application for Electric Supply
or Communication Lines Crossing License
Section En 1503.04 Contents of Application for Pipeline Crossing
License
Section En 1503.05 Contents of Application for Overlash
Communication Line Crossing License
Section En 1503.06 Contents of Application for OPGW or Static
Shield Wire Crossing License
PART En 1504 ACTION UPON APPLICATION FOR CROSSING
Section En 1504.01 Action Upon Filing of Application for
Crossing License
Section En 1504.02 Action Upon Request for Decision Within 30
Days
PART En
1505 NOTICE OF DECISION AND OF RIGHT TO
APPEAL
Section En 1505.01 Notice of License Issuance and Right to
Appeal by Persons Directly Affected
Section En 1505.02 Notice of Denial of License
CHAPTER
En 1800
ADMINISTRATION OF NEW HAMPSHIRE ENERGY CONSERVATION CODE
PART En 1801
APPLICABILITY
Section En 1801.01
Purpose
Section En 1801.02
Scope
PART En 1802
DEFINITIONS
Section En 1802.01
Applicant
Section En 1802.02
Application
Section En 1802.03
State Building Code Review Board
Section En 1802.04
Department
Section En 1802.05
Energy Code
Section En 1802.06
Residential Building
PART En 1803
APPLICATION REQUIREMENTS
Section En 1803.01
Submission of Applications
PART En 1804 METHODS
OF COMPLIANCE
Section En 1804.01
Energy Code Compliance
Section En 1804.02
Department Responsibilities
PART En 1805 REQUEST
FOR RECONSIDERATION
Section En 1805.01
Process After Department Denial of Application
CHAPTER
En 2000
COMPETITIVE ELECTRIC POWER SUPPLIER AND AGGREGATOR RULES
PART En 2001 PURPOSE
AND APPLICABILITY OF RULES
Section En 2001.01
Purpose
Section
En 2001.02 Application of Rules
Section
En 2001.03 Waiver of Rules
PART En 2002 DEFINITIONS
Section En 2002.01 Affiliate
Section En 2002.02 Aggregate
Section En 2002.03 Aggregator
Section En 2002.04 Aggregator Granted Agency Authority
Section En 2002.05 Applicant
Section En 2002.06 Buyer’s Aggregator
Section En 2002.07 Commission
Section En 2002.08 Competitive Electric Power Supplier (CEPS)
Section En 2002.09 Confidential Customer Information
Section En 2002.10 Customer
Section En 2002.11 Customer Representative
Section En 2002.12 Department
Section En 2002.13 Electricity Suppliers
Section En 2002.14 Electricity Supply Offer
Section En 2002.15 Electronic Data Interchange (EDI)
Section En 2002.16 Enrollment
Section En 2002.17 Investment Grade Credit Rating
Section En 2002.18 ISO New England, Inc. (ISO-NE)
Section En 2002.19 Large Commercial Customer
Section En 2002.20 Principals
Section En 2002.21 Sanctionable Event
Section En 2002.22 Slamming
Section En 2002.23 Small Commercial Customer
Section En 2002.24 Unaffiliated Third Party
Section En 2002.25 Utility
PART 2003 REGISTRATION AND ASSESSMENT REQUIREMENTS
Section En 2003.01 Initial Registration of Competitive Electric
Power Suppliers
Section En 2003.02 Renewal Registration of Competitive Electric
Power Suppliers
Section En 2003.03 Financial Security Requirements of
Competitive Electric Power Suppliers
Section En 2003.04 Reporting Requirements of Competitive
Electric Power Suppliers
Section En 2003.05 Registration of Aggregators
Section En 2003.06 Renewal of Registration by Aggregators
Section En 2003.07 Assessment
Section En 2003.08 Withdrawal of Registration
PART 2004 CONSUMER PROTECTION REQUIREMENTS
Section En 2004.01 Applicability
Section En 2004.02 Disclosure of Terms of Service by Competitive Electric Power Suppliers
Section En 2004.03 Price Disclosure
Section En 2004.04 Disclosure Prior to End of Contract
Section En 2004.05 Environmental Disclosure
Section En 2004.06 Billing
Section En 2004.07 Disclosure by Aggregators
Section En 2004.08 Customer Authorization Required for CEPS
Section
En 2004.09 Customer Authorization
Required for Aggregators Granted Agency Authority
Section En 2004.10 Competitive Electric Power Supplier
Enrollment of Customers
Section En 2004.11 Solicitation of Customers
Section En 2004.12 Off-Cycle Meter Reading
Section En 2004.13 Transfer of Customer Accounts Between
Suppliers
Section En 2004.14 Change in Ownership
Section En 2004.15 CEPS Voluntary Discontinuance of Service
Section
En 2004.16 Transfer of Customers
Resulting from Unexpected Cessation of CEPS Service
Section En 2004.17 Department Action When Necessary to Maintain
Continuous Service
Section En 2004.18 Termination of Service to Customer by CEPS
Section En 2004.19 Protection of Confidential Customer
Information
Section En 2004.20 Other Consumer Protections
PART 2005 ENFORCEMENT PROVISIONS AND PROCEDURES
Section En 2005.01 Department Petitions to the Commission
Section En 2005.02 Department Claims Against CEPS’s Financial
Security
Section En 2005.03 Investigation of Consumer Complaints by
Department
PART 2006 INFORMATION
SUBMISSION REQUIREMENTS
Section En 2006.01 Submitting Reports and Forms
CHAPTER
En 2100 AFFILIATE
TRANSACTIONS RULES
PART En 2101
APPLICABILITY
Section En 2101.01
Purpose
Section En 2101.02
Scope
PART En 2102 DEFINITIONS
Section En 2102.01 Affiliate
Section En 2102.02 Commission
Section En 2102.03 Competitive Affiliate
Section En 2102.04 Competitive Energy Affiliate
Section En 2102.05 Customer Information
Section En 2102.06 Department
Section En 2102.07 Distribution System Information
Section En 2102.08 Non-Affiliated Competitor
Section En 2102.09 Non-Affiliated Energy Competitor
Section En 2102.10 Substantial Control
Section En 2102.11 Utility
Section En 2102.12 Utility Employee
PART 2103 REGULATORY OVERSIGHT
Section En 2103.01 Filing of Compliance Plan
Section En 2103.02 Initial Certification of Officer
Section En 2103.03 Annual Certifications
Section En 2103.04 Notification to Department and Updates to
Compliance Plan
Section En 2103.05 Compliance Audit
Section En 2103.06 Submission of Compliance Plans
PART 2104 UTILITY AND AFFILIATE BOOKS AND RECORDS
Section En 2104.01 Access by Department to Utility and Affiliate
Books and Records
PART 2105 LIST OF REGISTERED ELECTRIC ENERGY OR NATURAL
GAS SUPPLIERS MAINTAINED BY THE DEPARTMENT
Section En 2105.01 Utility’s Provisions of List of Suppliers
Registered With the Department to Customers